Delete your account
You can delete your Yoke account at any time. You do not need to give a reason. This page explains how, and what happens to your data afterwards.
From inside the app
Open Yoke, go to Profile, scroll to the bottom and tap Delete my account. You will be asked to confirm. The deletion runs immediately and you are signed out.
If you have already uninstalled the app
Email support@yokeyourgym.com from the address you used to sign in and ask us to delete your account. Sending from that address is how we confirm it is you. We will not ask you for a password.
We do this within 30 days, usually within a few working days, and reply to confirm once it is done.
What we delete
- Your sign-in identity, so the account can no longer be logged into.
- Your intake answers: name, date of birth, sex, height, weight, training goals, injury notes and equipment.
- Every health signal we hold, meaning weight, resting heart rate, sleep, steps and active calories synced from Apple Health or Health Connect.
- Your device push tokens, so we can no longer send you notifications.
Those records are removed from the database, not hidden or marked inactive.
What we keep
We keep the workouts that were generated for you and the sets you logged against them, with your name, email and sign-in identity stripped off. What is left cannot be traced back to you. We use it to check whether the programs we write actually work.
Separately, deleted records can persist in encrypted backups for up to 35 days before those snapshots roll off. We cannot reach into a backup to remove a single account, which is why they expire on a schedule instead.
This cannot be undone
There is no recovery window and no archive we can restore from. If you sign up again later with the same email, you start fresh: new account, new intake, new programs. Your old training history will not come back.
If you paid for a subscription
Deleting your account does not cancel your subscription, because we do not control the billing. Apple and Google do. Cancel in the App Store or Play Store first, otherwise it will keep renewing after your account is gone. Deleting your account does not entitle you to a refund for the current period.
Questions
Email support@yokeyourgym.com. See also our Privacy Policy and Health Data Disclosure.